Community Pharmacy

Please be aware this website is no longer being updated. Please refer to Stoke-on-Trent CCG website, or the intranet if you are a member of Stoke CCG.

Documents relating to

  • Signposting
  • Emergency Hormonal Contraception (EHC)
  • Pharmacy First Scheme (Minor Ailments)
  • Supportive Care Pack Scheme (Palliative Care)

can all be accessed in the Community Pharmacy Documents section.

Community Pharmacies

Community pharmacists are able to advise on general health issues such as giving up smoking, can dispense your prescriptions and dispose of unwanted medicines. They can also offer advice and treatments for minor ailments saving a visit to the doctor’s surgery. These may include:

  • Aches and pains
  • Coughs and colds
  • Infections and viruses
  • Allergies
  • Minor Injuries
  • Skin conditions

See the NHS choices website to find your local pharmacies and their opening times.

New Medicine Service and Targeted Medicine Use Review service (October 2011)

The News Medicine Service (NMS) is designed to provide early support for patients to maximise the benefits of their medication. It is well recognised that patients often do not take their medicines as intended by the prescriber; this is reflected in the ever increasing amounts of unused and unwanted prescribed medicines returned to the pharmacy for safe disposal. When patients do not take their medicines correctly they not only waste NHS resources through the amount of medicines wastage but by not taking their medicines as intended they do not achieve the intended good health outcomes and improved quality of life which in turn results in increased hospitalisation and mortality.

Medicine Use reviews (MURs) aim to improve a patients understanding, knowledge and use of their prescribed medicines. They are particularly useful for patients with chronic conditions who need to take their medicines over long periods of time and who find it useful to be reminded about their medicine use on an annual basis.

Further information about these two services provided by Community Pharmacy can be found in the GP briefing document.

Emergency Hormonal Contraception

New service arrangements for provision of Emergency Hormonal Contraception in phamacies in Stoke-on-Trent come in to place from 1 November 2008. The PGDs are now available in the Community Pharmacy Documents section of this website.

Pharmacy First (formerly Minor Ailments) Scheme

The Pharmacy First scheme allows pharmacists to treat patients for a range of conditions when they would normally make an appointment with the doctor. Patients who do not pay prescription charges can receive treatment from a specific medication formulary free of charge, whilst patients who pay prescription charges would either pay this charge, or the retail price of the medication depending on which was cheaper for them.
A range of conditions including bronchitis, conjunctivitis and head lice can be treated, and patients can be referred from their GP, or access the service directly at participating pharmacies.  A consultation is provided by the pharmacy for each condition which includes self care advice, and other key messages including the appropriate use of antibiotics.
Pharmacy First Scheme documentation can be accessed in Community Pharmacy Documents.

Medicines Use Review (MUR)

A Medicines Use Review is a confidential appointment with a community pharmacist for a patient to discuss their medicines. It will enable the patient to ask any questions that they may have about their medicines, allowing the patient to find out more about them, and have the opportunity to try to resolve any problems that they may be having with their medicines.

Repeat Dispensing

Repeat dispensing is a service offered by community pharmacies. The benefit for patients is that they can collect repeat prescription medicines from their pharmacy without needing to contact their doctors surgery every month. A single prescription for repeat dispensing will allow the pharmacist to provide monthly supplies of medicines, for example over a 6 to 12 month period. The pharmacist will check that the patient is not having any problems with their medicines. Patients will return to see their doctor or practice nurse when it is time for their medication review.

Department of Health information on Repeat Dispensing

National Prescribing Centre (NPC) information on Repeat Dispensing

Learning programmes on Repeat Dispensing for pharmacists from the Centre for Pharmacy Postgraduate Education (CPPE). From the homepage click on Community Pharmacy and you will see a link to repeat dispensing

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